Data Platform Administrator

• 
  We are seeking a detail-oriented and proactive Data Platform Administrator to support enterprise-wide data platforms and
• enablement services for analytics users, developers, and business teams in a large, matrixed organization. This role is ideal
• for someone who enjoys resolving platform-related issues, empowering self-service users, and ensuring the smooth
• operation of business intelligence tools and data systems.
• As a liaison between data scientists, analysts, and business users, you will manage and maintain data environments,
• resolve Tier 1–3 platform issues, and promote data literacy across the organization. You’ll work with tools like Power BI,
• Tableau, Microsoft Fabric, and ThoughtSpot to ensure data is accessible, accurate, and actionable.

Key Responsibilities

• Serve as the primary point of contact for analytics users and developers with platform- or product-related
• questions or incidents.
• Monitor and resolve Tier 1–3 data platform issues, including access, connectivity, data refresh, and visualization
• performance across platforms like Tableau, Alteryx, and Power BI.
• Administer and maintain enterprise analytics platforms. Including user provisioning, project/workbook
• governance, job scheduling, how-to questions, and usage monitoring.
• Collaborate with business units to gather reporting requirements, define KPIs, and support self-service analytics.
• Support developers in building dashboards by ensuring platform readiness, validating data connections, and
• advising on performance optimization.
• Conduct data grooming, validation, and exploration to support business reporting and decision-making.
• • Provide onboarding, training, and enablement resources to help business users confidently use platform tools
• within governance frameworks.
• Assist in documenting data definitions, metadata, and platform usage guidelines.
• Coordinate to manage platform licensing and usage optimization.
• Support governance efforts by enforcing workspace naming conventions, permissions models, and lifecycle
• management practices.
• Facilitate platform onboarding and enablement through training, user groups, office hours, and internal
• communications.
• Partner with infrastructure, InfoSec, and enterprise architecture teams to maintain platform compliance and
• availability.
• Create and maintain knowledge base content to help users resolve common issues independently.
• Required Qualifications
• Proven experience in analytics platform administration, enterprise tool support, or data enablement functions.
• Strong problem-solving skills and a self-starter mindset with attention to detail.
• Proficiency in SQL and familiarity with scripting languages like Python for data validation and automation.
• Hands-on experience with Power BI, Tableau, Microsoft Fabric, and Oracle.
• Solid understanding of data architecture, including data lakes, warehouses, and marts.
• Excellent communication skills with the ability to support and train non-technical users.
• Experience supporting enterprise BI platforms such as Tableau Server, Tableau Cloud, Alteryx Server, orMicrosoft Fabric.

Preferred Qualifications

• Experience supporting multiple business domains (e.g., finance, operations, marketing).
• Familiarity with enterprise data governance, metadata management, and access control.
• Exposure to agile environments and cross-functional collaboration.
• Background in telecommunications or other consumer-facing industries is a plus