Description

Competencies: IT IS_ AMS_ Database_ MS SQL Server

Experience (Years): 6-8

Essential Skills:

1. Provide trained Supplier Representatives to perform the Hands and Feet Services, including, but not limited to:

2. Performing tasks that require physical presence at a Customer Location;

3. Performing installation, Configuration and troubleshooting of network Equipment, servers, security or other Equipment Devices;

4. Performing cable management tasks such as connecting labeling or organizing network cables;

5. Replacing faulty or damaged Equipment Components, such as hard drives, power supplies, or network cards;

6. Performing basic troubleshooting steps such as power cycling Devices or checking physical connections;

7. Performing physical maintenance tasks such as rack and stack operations, Equipment labeling;

8. Handling the installation, replacement or removal of Equipment Components, including servers, switches, routers, security and other network Devices.

9. Ensure proper physical connectivity by connecting and testing network cables, fiber optic connections and communication links;

10. Maintaining an inventory of Equipment, tracking serial numbers and managing spare parts, and

11. Performing on-site troubleshooting tasks, such as verifying power and network Connectivity, checking indicator lights or physically inspecting Devices

12. Perform asset management


 

Desirable Skills:

1. Strong knowledge in ITIL process.2. ITIL Certification3. Strong communication4. Good understanding of data center technologies5. Good understanding of security risk

Education

Any Graduate