Data and Analytics Delivery Leader

Job Responsibilities:

Manage and develop strong customer relationships.
Person's primary responsibility would be to maintain Zero delivery escalations, work with onsite offshore team to ensure successful delivery
Collaborate with Sales & provide inputs to formulate strategy and Sales plans for the account growth.
Identify new opportunities and develop them in collaboration with Sales and Delivery.
Work closely with Customer in understanding project and program requirements and issues for successfully implementing them.
Act as a trusted advisor to key customer stakeholders and executive sponsors to Vertical and Horizontal business and ensure they leverage the solution to achieve full business value.
Be the Brand Ambassador of Persistent in technical/business forums.
Support Sales in achieving revenue and gross margin of the key growth account/s.
Work towards crafting and implementing strategies that optimize the sales, Customer Service efforts and overall gross margins at Account level.
Adopt a customer centric business philosophy that focuses on delivering value to Key Growth Accounts.
Make innovation an important component of business growth strategy.

Job Skills:

The ideal candidate should have overall 18-25 years of experience and 8+ years’ experience in Techno managerial role in Delivery Management / IT experience, customer relationship/ engagement management.
Must have had good delivery experience in Data & Analytics space
Should be deep into data technologies like Snowflake, Databricks in Azzure, GCP and AWS.
Proven experience in data project delivery and data management within a consulting or software organization. Have Delivered Data Cloud Modernization
Technical candidate who can navigate the Org complexities and work for customer to deliver the programs
Must have played a Technical / Hands-on Engineering Role and should have managed large Programs in complex multi-vendor scenario.
Have worked mostly in customer facing role
Must have experience in responding to RFP’s and ability to drive Proactive proposals.
Should be the go-to person for customer for overall delivery engagement.
Must be able to effectively communicate internally across departments and deliver cross-functional solutions and experience in working closely with offshore teams.
Should find collaborative work environment rewarding yet are equally content and able to work independently. As an influential and effective leader, good to have eagerness to share knowledge and best practices to develop and sustain an open line of communication with the team.