Description

Job Description

  • Experience with KPIs related to Customer Success and Customer Experience. Should require minimal handholding.
  • Analyze customer behavior and feature usage data to identify key drivers of KPIs.
  • Determine which customer actions and product interactions have the most significant impact on KPI performance.
  • Conduct a thorough analysis of existing KPIs to understand their relationship with higher-level company metrics and ROI.
  • Quantify the impact of incremental improvements in KPIs on overall business performance.
  • Qliksense , Github , SQL exp


 

Key Skills
Education

Any Graduate

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