Experience monitoring SecureWorks queue to track and escalate security incidents
Ability to maintain and improve cybersecurity tools, such as firewalls, intrusion detection/prevention systems, and endpoint protection solutions
Knowledge of industry best practices and regulatory requirements (e.g., GDPR, NIST, ISO 27001, HIPAA, PCI).
Responsibilities
Monitor the SecureWorks queue to ensure security incidents are being worked, track volume progress and escalations.
Maintain and improve cybersecurity tools, such as firewalls, intrusion detection/prevention systems, and endpoint protection solutions.
Regularly review and assess security policies, procedures, and configurations to ensure alignment with industry best practices and regulatory requirements (e.g., GDPR, NIST, ISO 27001, HIPAA, PCI).
Collaborate with IT, engineering, and other teams to ensure security is embedded into the software development lifecycle (SDLC) and network infrastructure.
Support security awareness efforts and stakeholder communications
Establish coverage schedule for incident support including cross functional teams