Customer Engineer

Technical Expertise Required

Exchange Server & Active Directory General:

Technical experience with on-premises infrastructures, architecture designs, deployment, troubleshooting, and technology management.
At least five or more project experience.
Proven subject matter expertise in the following:
5+ years’ experience in architecture designs, deployment, troubleshooting, technology management
Self-reliant and strong team player, working in a fast-paced environment where technology and customers’ requirements can change regularly
Understanding of Microsoft’s Modern IT Architecture and Strategy
PowerShell\Scripting experience

Microsoft Exchange Server

Deep understanding in Exchange server architecture 2010\2013\2016
Deep troubleshooting skills with Exchange server 2010\2013\2016
Designing & implementing services of MS Exchange server (2010, 2013, 2016, 2019) such as: High availability (DAG), Public Folders, Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting & Logging
Experience in assessing Exchange Servers, health checks of existing solutions, provide best practice recommendations, guidance on clients, supporting customers on their operations in Exchange environments which includes change, release, performance, and availability management.
Experience with Exchange migrations, upgrades, and optimizations.
Deep understanding in SMTP
Experience and skills with Failover Clustering
Experience with PowerShell scripting
Proven track record in successfully planning, deploying, operating, and optimizing on-premises environments

Identity related requirements:

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