CRM Techno-Functional

We are looking for a highly skilled Senior Techno Functional Consultant with extensive hands-on experience in Microsoft Power Platform, Microsoft Dynamics 365 Customer Engagement, and Microsoft Dynamics CRM. The ideal candidate will have a strong background in solution architecture, customization, integrations, and data migrations, along with the ability to analyze complex business requirements and deliver high-quality solutions. If you are passionate about working on cutting-edge technologies in a challenging and dynamic environment, we encourage you to apply.
Key Responsibilities:
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Collaborate with business stakeholders to understand detailed business requirements in an Agile environment and translate them into technical solutions.
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Utilize best practices within the Microsoft Power Platform to develop innovative solutions.
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Continuously enhance usability and performance of business applications and automation solutions.
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Analyze project requirements from a solution design perspective and propose the best-fit solutions for complex business needs.
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Perform customizations, configurations, plugin development, web resources, custom actions, integrations, and data migrations within Microsoft Power Platform and Dynamics 365.
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Develop custom connectors for Microsoft Power Automate, implementing solutions with multiple data sources using REST-based APIs.
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Facilitate workshops and demonstrations to gather business requirements, provide proofs of concept, and support estimation of project efforts and costs.
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Provide expert advice on Microsoft Power Platform, Dynamics 365 Customer Engagement/CRM capabilities, functions, and features to clients.
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Build and maintain strong client relationships, understanding their business processes and providing tailored recommendations for customer satisfaction.
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Lead Business Process Analysis and Requirements Gathering to deliver highly specialized solutions architecture and implementation strategies.
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Support pre-sales efforts by assisting internal teams with Microsoft CRM and integration-related solutions.
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Provide mentorship, coaching, and peer support to junior team members, fostering a culture of continuous learning and improvement.
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Drive onboarding and training programs for university graduates in Microsoft Power Platform and Dynamics 365 Customer Engagement/CRM.
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Contribute to thought leadership, process improvements, and best practices to enhance organizational efficiency.
Required Skills & Qualifications:
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8+ years of hands-on experience with Microsoft Power Platform, Dynamics 365 Customer Engagement, and Microsoft Dynamics CRM (2016/2015/2013/2011) in multiple industries.
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Strong expertise in Power Apps, Power Automate, and Common Data Service (Dataverse).
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Experience in solution architecture, business process automation, and enterprise application development.
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Proven ability to analyze and translate functional requirements into technical solutions.
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Hands-on experience with plugin development, JavaScript, workflows, web resources, and custom actions.
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Experience with REST-based APIs, integrations, and data migrations.
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Strong problem-solving, analytical, and troubleshooting skills.
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Ability to lead workshops, facilitate discussions, and provide client advisory on complex business solutions.
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Familiarity with Agile methodologies, DevOps practices, and CI/CD pipelines.
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Strong communication and stakeholder management skills.
Preferred Certifications:
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Microsoft Power Platform Functional
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Microsoft Dynamics 365 - CRM.
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Microsoft Power Apps + Dynamics 365 Developer
Why Join Us?
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Work in a challenging and innovative environment with cutting-edge technologies.
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Opportunity to contribute to large-scale, high-impact projects across various industries.
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Career growth and skill development in an expert-driven, collaborative team.
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Competitive salary and opportunities for professional training and certifications.
If you are passionate about Microsoft Power Platform and looking to grow your career in a dynamic and technology-driven environment, we would love to hear from you! Apply now and be a part of our growing team