CRM Solutions Designer

Job Description:

• We are seeking a highly skilled Salesforce Public Sector Solutions Developer to design, develop, configure, and integrate hosting technology solutions based on client specifications, standards, and best practices.
• The role involves working across Salesforce, Mulesoft, and other integrated services to meet business requirements, project deliverables, and ensure robust, scalable, and compliant solutions.

Responsibilities:

• Undertake the design of hosting technology solutions to meet client Salesforce Public Sector Solutions CRM application business requirements.
• Develop end-to-end features across Salesforce, Mulesoft, and other services.
• Resolve and troubleshoot technical problems during implementation, conversion, and migration.
• Develop complex Salesforce Sales Cloud features, breaking down work into components and milestones.
• Write concise, well-crafted code and tests.
• Provide detailed estimates and work breakdown structures for assigned tasks.
• Collaborate with IT professionals throughout the Software Development Life Cycle.
• Conduct design, coding, testing, debugging, and documentation of applications.
• Implement deployment and troubleshooting strategies.
• Work with relational and hierarchical database technologies.
• Conduct fit-gap analysis between high-level requirements and Salesforce Public Sector capabilities.
• Ensure AODA-compliant solutions.
• Build integrations between Salesforce and external applications using REST, SOAP APIs, authentication, and Single Sign-On.
• Migrate changes using CI technologies such as Salesforce DX, Jenkins, and ANT.
• Conduct design walkthrough sessions with the project team.
• Provide user and system documentation as required.
• Ensure effective knowledge transfer to client teams, including documentation in designated repositories.

Requirement/Must Have:

• 5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud.
• Solid understanding of configuration versus custom code approaches.
• Salesforce Certified Platform Developer I or equivalent experience.
• Salesforce Certified OmniStudio Developer.
• Salesforce Certified Experience Cloud Consultant.
• Salesforce Certified Administrator.

Skills:

• Strong knowledge of Salesforce Public Sector Solutions CRM applications, operating systems, database technologies, and programming languages.
• Proficiency in Apex, Lightning, VisualForce, Salesforce APIs, SOQL, SOSL, and web services.
• Experience with Agile/Scrum methodologies.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent verbal and written communication skills.
• Knowledge of Salesforce security model, including sharing rules, roles, and profiles.
• Experience with deployment tools such as GitLab and Jenkins.
• Ability to produce and maintain technical documentation.
• Experience working with stakeholders to document requirements and designs.

Qualification And Education:

• Bachelor’s degree from an accredited college or university preferred.
• Professional Salesforce certifications as listed in requirements