CRM Functional Consultant

🔹 Key Responsibilities:
✅ Lead end-to-end CRM (D365/MS CRM) implementations.
✅ Gather & map business requirements to CRM solutions.
✅ Configure D365 workflows, business rules, forms, views.
✅ Conduct UAT, training sessions, & stakeholder engagement.
✅ Create CRM documentation (BRD, FRD, FDD, Test Cases).
✅ Support data migration & integration scenarios.
✅ PowerApps & Power Automate knowledge is a plus.

🔹 Qualifications:
✔ Strong CRM Functional Consulting experience (D365/MS CRM).
✔ Expertise in CRM configuration, process mapping & documentation.
✔ Experience in UAT, data migration & business process flows