CRM Dynamics Architect

Dynamics 365 Customer Engagement (Sales, Service - Must) and knowledge other Microsoft Dynamics 365 suite of products.

Facilitate detailed design from requirements and support construction and deployment.

Design components in a Service Oriented Architecture (SOA) environment with good technical expertise in middleware tools (preferably Dell Boomi)                                  

Dynamics 365 in Online & On-Premise implementations and environments and prior versions.                                       

Providing highly available, scalable Dynamics 365 architecture                               

Hands on experience in C#.Net, Java Script, MS SQL, MS CRM SDK, MSD developer toolkit & SSRS                               

Subject matter knowledge in integration architecture and the ability to map integration pattern to functional usage.                              

Experience in MS CRM & 3rd party Integration using Middleware Tools/ APIs (REST, ODATA WebAPI's) /SSIS packages.                                 

Experience in using Azure services for integration, Power Apps and Power Automate for upstream/downstream systems integrations.                                         

Experience in data migration data analysis, data mappings, data harmonization using OOB and third party tools                               

Experienced in reporting architecture, with SSRS and knowledge on Power BI.                                 

Good to have knowledge in latest features of Dynamics 365 platform (Sales Insights, Customer Service Insights, Customer Voice, etc.)           

Responsibilities:

Provides program level architecture direction for Personal Investor CRM program

Provides technical guidance for all customizations within Microsoft Dynamics

Provides technical guidance for all AWS based transactional and bulk integrations

Have high-level understanding of OED monolithic applications and provides architectural direction for all modernization efforts

Implement Clients architectural standards

Clearly document and communicate architectural direction to all IT members of CRM program and outside stakeholders

Lead technical forum for CRM program and promotes brainstorming of new architectural patterns and help to standardize new architecture patterns

Effectively collaborate with retail, PAS, CTO, and GTO architects to promote CRM programs technical agenda