CRM Dynamics 365

This CRM D365 job profile involves designing, developing, and implementing custom solutions within the Microsoft Dynamics 365 platform. This includes configuring, customizing, and integrating the system with other applications, as well as providing support and training for users. Here's a more detailed breakdown of common tasks and responsibilities:

Core Responsibilities:
• Designing and developing customized solutions: This involves understanding client needs, translating them into technical specifications, and building customized CRM applications using Dynamics 365.
• Configuration and customization: Configuring and customizing the Dynamics 365 system based on design specifications, including forms, views, workflows, and reports.
• Integration with other systems: Integrating Dynamics 365 with other applications and services, such as Client, ERP systems, and external databases.
• Data migration: Developing and implementing data migration strategies to move data from legacy systems into Dynamics 365.
• Testing and quality assurance: Developing test plans, conducting system and end-to-end testing, and ensuring the quality of the solution.
• User training and support: Providing training and ongoing support to users, including troubleshooting and resolving issues.
• Business process analysis: Collaborating with business stakeholders to analyze business processes, identify areas for improvement, and recommend solutions.

Skills and Qualifications:
• Programming languages: Proficiency in C#, JavaScript, and other relevant languages used for Dynamics 365 development.
• Dynamics 365 CRM knowledge: Strong understanding of Dynamics 365 CRM modules, features, and functionalities.
• Power Platform knowledge: Familiarity with Power Apps, Power Automate, and Power BI, and their integration with Dynamics 365.
• Database knowledge: Experience with SQL Server or other databases used for data storage and retrieval.
• Communication and collaboration skills: Ability to effectively communicate with clients, stakeholders, and team members.
• Problem-solving and analytical skills: Ability to diagnose and resolve technical issues, analyze data, and recommend solutions