Technical Analyst

Scope of the Service

• Working jointly with ITSS’s clients and the Supervisor of Digital Content to execute the change management process including sessions for gathering business rules, providing gap analysis, and contributing to agile development to ensure the implementation is as per requirements;
• Liaising between the development resources, the quality assurance team, and other applicable business units;
• Writing reports, specifications, and creating flowcharts;
• Analyzing information in order to reconcile conflicts, elicit requirements and distinguish solution ideas from business needs;
• Leading the testing processes; and
• Working with the Quality Assurance Analyst identifying tests to be automated.

Qualifications

• Highly self motivated and directed with experience in a team-oriented, collaborative environment and working on project teams;
• A minimum of 7 years of experience directly related to technical analysis and programming;
• Must possess demonstrated experience, of seven (7) years, in:
• Collaborating with clients to analyze functional requirements;
• Reviewing technical designs and providing guidance to ensure designs meet and support business requirements;
• Evaluating risks and predicting potential problems;
• Writing reports, specifications and creating flowcharts;
• Using strong oral and written communication skills;
• Working on multidisciplinary teams which include functional and technical resources;
• Acting as an intermediary between functional and technical resources;
• Testing new functions, reporting the bugs and following up on the fixes with the team, and coordinating the UAT process with the team;
• Writing SQL and using relational databases; and
• Using Excel Spreadsheets.
• Experience in the following will be considered an asset:
• Experience working with government organizations;
• Content Management System such as Drupal.

Mandatory Skills

A minimum of 7 years of experience directly related to technical analysis and programming; Must possess demonstrated experience, of seven (7) year