- Focused on delivering proactive services such as education workshops, delivering assessments, and providing expert guidance
- Preview new technology before others in the industry and learn how to make the best from i
- Visit customers to train them and share industry and development expertise
- Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals, and use of technology.
- Build strong customer relationships and ensure deliveries align with customer projects and milestones.
- Gain access to expertise and support from consulting practice and product groups
- Continually learn and grow professionally
- Analyze problems
- Maintain, and extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness
- Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for the client's customers.
- Engineers must possess strong technical writing, presentation, and training skills
- Fluent English oral and written communication
Required Experience: As an MECM/SCCM and Intune SME, you will be responsible for providing support as well as end-to-end guidance and troubleshooting of MECM/SCCM and Intune. This includes:
- Windows 10/11imaging, Windows updates for business, management.
- Desired Configuration Management, Reporting, Autopilot, Compliance/Configuration Policies application creation via MECM/SCCM and Intune, and best practices around MECM/SCCM and Intune.
Core Skills MECM Include:
- Knowledge and advanced troubleshooting skills with SCCM/MECM and Intune.
- Endpoint Manager Administration and Architecture.
- MECM/SCCM and Intune Role implementation and troubleshooting.
- Autopilot implementation and troubleshooting.
- Compliance and configuration policy implementation and troubleshooting.
- Co-management implementation and troubleshooting.
- Application creation via MECM/SCCM and Intune and troubleshooting.
- Windows updates implementation and troubleshooting for both Intune and SCCM/MECM.
- Task sequence creation and troubleshooting for OSD.
- Client health monitoring