Cloud Engineer L1 - AWS

Job Description

 Member of 24x7 Cloud Network Operations Centre
 

 Working on escalated/production issues and providing solution adhering to the SLA
 

 Guide L1 engineers & work alongside for troubleshooting
 

 Take ownership of customer issues reported and see problems through to resolution
 

 Research, diagnose, troubleshoot and identify solutions to resolve customer issues
 

 Should be knowledgeable in Server Administration (Windows/Linux)
 

 Should be flexible to work in rotational shifts
 

Requirements

 Strong hands-on knowledge of setting up production, staging and dev environments on AWS
 

 Should be knowledgeable in Server Administration (Windows and/or Linux)
 

 Strong SQL/Windows administration experience preferably with certification
 

 Strong Database administration experience preferably with certification
 

 Web server configuration, fine tuning and management
 

 AWS Certifications
 

 Experience working on Cloud computing, DevOps, CI/CD
 

 Excellent oral and written communication skills
 

 Intermediate++ - Windows & Linux
 

 Customer interaction experience
 

 Strong networking knowledge (LAN/WAN, IP addressing & Subnetting, HTTP(S), FTP, SMTP,
 

VPN)
 

 Experience working on Scripting languages
 

 Exposure to Automation, DevOps
 

 Experience working on ticketing system
 

 Familiar with ITIL processes