Cloud Engineer (Amazon Connect)

Job Responsibilities:

• The candidate will be primarily focused on developing cloud solutions utilizing Connect and AWS Services.
• Working closely with other IT teams, business systems analysts, and business stakeholders to understand core requirements and refinements, and building protypes and Proof of Concepts for innovative new solutions.
• Working with the team to identify and prioritize work for business migrations.
• Work with senior management and PMO to track, report, and update the status of service builds within the business migration context.
• Exhibit agile attributes to identify and maintain strong, secure, and supportable solutions while working with other key IT teams, architects, and areas of governance. 
• Develop HLD and detailed design with input from the architect on approval usage patterns
• Work with an agile framework and support DevOps work processes.
• Provide consultative support and mentoring guidance to CCI Engineering and CCI Operations as required. Share knowledge through training sessions, creating/updating of operational documentation as required
• Continuously learning and grow your technical expertise

Profile specs:

• Bachelor's degree in Computer Science or relevant, proven industry experience
• 3 - 5 years relative cloud development experience
• 2+ years hands on support and development experience with AWS services 
• 2 years of experience with Amazon Connect
• Experienced working knowledge of Python and JS
• Experience with Lambda and working knowledge of Lambda development using Python and developing DynamoDBs using proper design approaches
• Experience working in a regulated environment where security and client privacy are treated as a priority in the complete lifecycle, as well as following ITIL processes such as change tickets.
• Overall cloud understanding and understanding of AWS services and documentation. Experienced in cloud-based solution delivery.
• Experience working on agile with remote team members.
• Experience with DevOps or similar:
• Bit Bucket, Cloud formation, Terraform, Jenkins, Ansible, CDD
• Experience in application lifecycle management.