Citrix Administrator

Position Responsibilities:

Proactively maintain all Citrix infrastructure components for a 24x7x365 uptime service
Maintain best practices on managing systems and services across all environments
Fault finding, analysis and of logging information for reporting of performance exceptions
Proactively monitoring system performance and capacity planning
Manage, coordinate, and implement Citrix environment deployments, upgrades, patches on servers
Create and modify scripts or applications to perform tasks
Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
Collaborate with other teams and team members to develop automation strategies and deployment processes
 

NetScaler Expertise:

Citrix NetScaler Technology direction, support and Application guidance for Proper Load Balancing.
Install, configuration and manage Citrix NetScaler.
Troubleshooting and resolve Escalated issues related to NetScaler’s
Deploy and Configuration of New customer environment within Citrix cloud Including the Configuration of their Delivery groups, Machine catalogues and workspace.
SAML Citrix Configuration /management. Understanding of MFA NetScaler Integrations.
Configuration related to virtual Servers, certificate, Policy Settings.
Upgrading firmware of NetScaler devices as per Citrix recommendations
 

What you bring:

Essential Experience Required:

In depth knowledge on Citrix Virtual Apps and Desktops
Extensive knowledge on Citrix App layering technology
Implementation and deployment knowledge on Citrix VDI’s
Hands on experience in configuring Citrix NetScaler
Working experience in implementing Citrix on Azure and AWS cloud
Citrix certification Associate (CCA-V)
Good troubleshooting skills and experienced in handling Global customers
Strong attention to detail with a customer focus
24x7 support required with rotational shifts
A background in phone/email support is desirable
Citrix FAS Experience, knowledge of Citrix FAS Service. Troubleshooting FAS related issues
Public Cloud experience on Azure and AWS cloud Networking
Deploy and Configuration of New customer environments on cloud
Troubleshooting Citrix issues on the cloud environment
Experience with Citrix Group policy
Coordinating with multiple teams to resolve incidents and executing change tickets & work on high priority incidents
Desirable Experience Required:

Knowledge on AD, DNS, DHCP
Working experience in Agile methodology
Past experience of working in a multi-shift operations environment
Past experience working for an organization from the financial services sector
Experience of multi-server distributed systems
 

Essential Skills:

Strong Citrix Xenapp knowledge
Strong understanding for Netscaler/VPX device configuration and Management 
Automation via Scripting (PowerShell)
Fluent English speaking/writing
Analysis & Problem solving
Basic networking TCP/IP
 

Desirable Skills:

Windows
ITIL Foundation Certified
Active Directory
Automation tools – PowerShell 
 

Qualifications:

· Degree or equivalent professional experience

Competencies:

· Strong communication skills

· client focus

· planning, prioritizing and organization of work

· teamwork and adaptability