Job Summary Proactive Cisco L3 Engineer to troubleshoot LAN/Wi-Fi issues, coordinate ISP escalations, and maintain enterprise network stability. Focus on Cisco Catalyst/Nexus switches, Meraki/Aironet wireless, and WAN circuit diagnostics. This is an ideal role for candidates with hands-on Cisco experience (Catalyst/Meraki) and a passion for LAN operations and enterprise troubleshooting.
Key Responsibilities
- LAN/Wi-Fi Support
- Diagnose Cisco Catalyst/Nexus switch issues: port status, VLAN misconfigurations, MAC address-table analysis.
- Troubleshoot Wi-Fi connectivity.
- Resolve DHCP/DNS failures, port-security violations (MAC limiting, BPDU guard).
- ISP/WAN Coordination:
- Engage ISPs for circuit outages: provide traceroutes, interface stats, NetFlow data.
- Monitor BGP/MPLS circuit performance and escalate routing issues to L3.
- Technical Requirements:
- Core Tools: Cisco IOS/NX-OS, Meraki Dashboard, Wireshark, SolarWinds, NetFlow.
- Protocols: TCP/IP, STP, VLANs (802.1Q), HSRP, DHCP snooping, 802.11ax/Wi-Fi 6.
- Hardware: Catalyst 9200/9300, Nexus 2K/5K, Cisco Aironet 2800/3800, Meraki MRs.
- Qualifications:
- CCNA/CCNP certification with 5+ years hands-on experience.
- 8+ years in L2 network support (Cisco switches/Wi-Fi, ISP ticket management).
- Proficiency in CLI-based troubleshooting and WAN/LAN protocol analysis.
- Advanced Wi-Fi diagnostics.
- Good to have SD-WAN, Cisco DNA Center, and/or automation (Python/Ansible).