CICS Administrator

As a Senior Information Technology Analyst, you will provide systems programming support to administer, customize, and troubleshoot the CICS architecture by developing, modifying, and installing CICS systems software and application software. You will also provide support during agency disaster recovery exercises. You will:
Analyze high-level requirements and develop detailed design documents.
Develop and manage CICS systems-level and application software using Common Business Oriented Language (COBOL), Assembler Language Code (ALC), or Java.
Meet with customer analysts, management, and end-users to develop requirements.
Develop comprehensive test plans to ensure validation of functional requirements.
Perform life cycle management and coordination of software changes across the customer’s Systems Development Life Cycle (SDLC).
Develop and manage documentation stored on SharePoint for CICS systems and application software.
Identify and eliminate “Single Points of Failure” within CICS.
Create new CICS regions and establish appropriate Resource Definition Online (RDO) definitions, in support of application requirements for Integration, Training, Acceptance, and Production life cycles in accordance with CICS region build standards, furnished by the task manager.
Modify CICS architecture to eliminate Single Points of Failure within CICS.
Process Job Control Language (JCL) and RDO modifications from service requests assigned by the task manager.
Prepare appropriate change management documentation and procedures based on samples furnished by the task manager.
Update appropriate CICS configuration documentation to reflect changes to the architecture.
Communicate and work with application developers and customer testers to ensure all CICS resources (e.g., Files, Programs, Transactions, DB2, IDMS) are identified and defined appropriately.
Develop and implement capabilities to monitor the CICS production environment for problems and generate automated alerts to appropriate customer personnel, identified by the task manager.
Provide 24/7 support to resolve CICS related problems, as they occur; respond within 30 minutes of receiving the page.
Provide technical expertise on CICS application and configuration related issues, 40 hours per week, via laptop workstation.
Troubleshoot CICS systems and application problems and facilitate the necessary actions required to correct the problem.
Communicate with designated customer personnel (the task manager will provide list of personnel) by phone and email concerning the details of the issue, expected resolution, and root cause analysis.
Support efforts to restore processing during a disaster recovery exercise or an actual disaster at multiple client sites.