Manage the client engagement,
• Update all required HR process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool,
• Provide clarification of HR policies and procedures,
• Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan,
• Organize knowledge sharing sessions both within the team and cross teams,
• Exhibit strong problem-solving and business acumen skills.
• Strong process knowledge in employee helpdesk/workforce administration/employee data administration,
• Experience of managing employee life cycle activities like personal/job/pay changes, HR documentation, new hire/onboarding, transfers, leave & absences, promotions, relocations, separations, etc.,
• System data entry experience (Workday, Oracle HCM, Taleo, SuccessFactors, etc.) , ServiceNow Preferred,
• Strong project management skills applied in a business/corporate environment,
• Strong client management and team management skills,
• Educational Background: Bachelor's degree required,
• English at CEFR Grade C1 (Advanced) or equivalent
Bachelor's degree