Description

  • Analyze initiative requests for feasibility and approach
  • Analyze system incident reports (problem analysis) and determine next steps
  • Analyze issues and develop user stories, where appropriate
  • Perform initial impact analysis of proposed modifications to existing applications
  • Create and document user stories and functional specifications
  • Conduct client interviews as required to capture and document business processes
  • Write use cases and view specifications for application development and enhancements
  • Design business processes and system solutions
  • Solicit and document ambiguous and dynamic requirements
  • Perform and support delivery team activities including planning, status reporting, and management of client expectations
  • Participate in cross-functional teams to solve business problems
  • Perform customer and application support activities
  • Assist in the troubleshooting of anomalies identified by end-users
  • Provide an estimated level of effort for assignments
  • Obtain project/solution approval

Key Skills
Education

Any Gradute

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