Description

  • Formulates/defines specifications for operating software programming applications or modifies/maintains complex existing applications using engineering releases and utilities from programs
  • Analyzes and evaluates existing or proposed systems and devises computer programs, systems and related procedures to process data
  • Prepares charts and diagrams to assist in problem analysis and submits recommendations for solution
  • Prepares program specifications and diagrams and develops coding logic flowcharts
  • Encodes, tests, debugs and installs the operating programs and procedures in coordination with computer operations and user departments
  • Reviews progress and evaluates results
  • Certain business groups may require on call support rotation after hours and/or weekends

Required Skills

  • High School Diploma or GED and four (4) years of related experience or Bachelor's degree
  • SailPoint and ServiceNow experience
  • Understanding of basic infrastructure: Servers, Databases, API
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
  • Experience providing application support to include troubleshooting
  • Ability to research, analyze data, and derive facts
  • Ability to work in a team environment
  • Excellent communication and customer service skills
  • Excellent organizational and analytical skills
  • Knowledge of application programming interface (API) tools
  • Knowledge of business intelligence tools
  • Problem solving and priority management skills

Key Skills
Education

Bachelor's degree

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