Our client is looking for a Business Data Analyst to join their Team! The Business Data Analyst will provide a detailed analysis of performance using a variety of data sources. This role will use KPI’s to provide insight into key trends on performance, demand drivers, cost implications, and opportunities.
Responsibilities:
- Analyze complex data, identifying anomalies
- Deliver analytical reporting, recommending enhancement solutions for efficiency where appropriate
- Ensure accurate documentation of data elements, reports, and processes/procedures
- Follow processes and protocols for ensuring quality reporting and analysis
- Identify ways to ensure data integrity and validate reporting results to deliver a high degree of confidence in the final outcome
- Perform ad hoc analysis as needed, support special projects, and UAT as assigned
Top skills you need to have:
- Bachelor's degree in Analytics or Mathematics (or 5+ years of relevant work experience in business, statistical or data analysis)
- Proficiency in using Microsoft Excel
- Proficiency in using Microsoft SQL
- Ability to assimilate facts/data from various sources & develop analysis that provide key business insight
- Ability to identify obstacles and develop solutions
- Strong organizational and time management
- Effective communicator - written and verbal
- Self-accountability with high standards of personal performance
- Proper general business acumen and professional maturity
- Knowledge of Business Objects nice to have
- Call Center/ Sales Center Data Knowledge nice to have