Business Analyst with Digital Marketing and SFDC

Job Description

We are looking for a Digital Marketing Business Analyst to join our team. The ideal candidate will have experience in Salesforce CRM or Marketing Cloud experience.

Responsibilities:

• Drive Agile processes for efficient project delivery.
• Ability to translate business requirements and technical requirements. 
• Create user stories and guide projects through the SDLC
• Schedule and facilitate collaborative stakeholder meetings to elicit and document comprehensive business requirements and project objectives.
• Manage change management for platform enhancements for Marketing/LOB partners and sales teams including overseeing Key stakeholder socialization, creating user guides, training materials, and developing new processes to support the change management for all impacted users.   
• Utilize strong communication skills to ensure effective understanding and alignment of client needs.
• Design and deliver presentations to communicate project progress.
• Work closely with development teams to ensure a smooth transition from requirements to implementation.
• Ability to manage and maintain project documentation and timeline.

Requirements:

• Salesforce CRM or Marketing Cloud experience required.
• Knowledge in e-mail marking