- Collaborate with a Product Owner to shape the end-to-end product strategy and determine business value.
- Elicit requirements to accomplish team goals.
- Support the product owners in collaborating with other teams and leadership to ensure team strategy aligns with overall product vision.
- Serve as the day to day contact for the team on clarification of requirements and drive user stories.
- Exercise strong decision making mandate across the team as a proxy to the Product or Senior Product Owner.
- Stay in sync with the product owners on priorities and day to day decision making.
- Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team.
- Maintain a backlog 3 to 4 sprints ahead of the team.
- Define, implement and track performance metrics once a solution enters production.
- Prep and support the team on product demos.
- Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results.
- Recommend and provide insight into the best techniques in delivery.
- Other duties and/or projects as assigned.
- Adheres to Client Organizational competencies and standards of behavior.
Education, Knowledge, Skills, and Abilities Required:
- Bachelor's degree in a related field.
- Minimum of 3-5 years of strong experience in a business analyst role.
- Knowledge of analytical tools.
- Agile ceremony facilitation familiarity.
- Key performance indicator (KPI) creation and management.
- Knowledge of the healthcare provider ecosystem.
- Translation of business requirements to technical.
- Experience with data analytics.
- Excellent written and verbal communication skills.
- Ability to think critically, intellectually curious, prioritize, and a desire to learn.
- Relationship building and ability to work with technical and non-technical stakeholders.
- Knowledge of the Agile work process.
- Ability to see the big-picture and has detail-oriented thinking.
- Proficient computer skills including but not limited to Microsoft Office and Google Suite platforms