Description

The BA will be responsible for the development and documentation of business requirements, create User Interface mockups, assist the technical teams in the development and documentation of technical requirements, test the resultant software (including user Acceptance Testing), create instruction manuals and teach the system to end users. The BSC may also be called upon to perform limited project management functions.

Skills Required:
- Excellent communication and customer service skills
- Strong skills in Microsoft Visio
- Experience with developing systems via a structured SDLC methodology
- Experience with testing, training 
- Experience with UI design
- Ability to analyze and document complex business processes and work flows, and propose areas for improvement
- Ability to gather data via diverse means (i.e. interviews, observation, surveys, existing written documentation) and interpret relevant information
- Ability to document storyboards, screen mockups, wireframes, system flows, interfaces, use cases, and business rules.
-Customer Service / Helpdesk experience

 4-year college degree 

 

Required/Desired Skills

 

SkillRequired /DesiredAmountof Experience
Experience as a Business AnalystRequired5Years
Experience with testing, trainingRequired5Years
Experience with developing systems via a structured SDLC methodologyRequired5Years
Ability to analyze and document complex business processes and work flows, and propose areas for improvementRequired5Years
Ability to gather data via diverse means (i.e. interviews, observation, surveys, existing written documentation) and interpret relevant informationRequired5Years
Ability to document storyboards, screen mockups, wireframes, system flows, interfaces, use cases, and business rules.Required5Years
Experience with UI designRequired5Years
Experience with user support / Customer Service / Help DeskRequired3Years
Strong skills in Microsoft VisioRequired5Years
4-year college degree or equivalent study under the direction of the supervisor of the business analyst team or designated project leader.Required4Years

 

Education

Bachelor's degree