Business Analyst

Job Description

Responsibility :

This position is responsible for enterprise-wide business analysis of web applications for the Office of Information Management (OIM) and its customers. Will work closely with multiple stakeholders, Subject Matter Experts (SMEs), and development teams to document business requirements. The Business Analyst will report to the Project Manager to ensure business requirements, enhancements, modifications, and newly identified business initiatives are thoroughly documented for successful implementation of Information Technology solutions.

Specific Tasks such as:

• Working with customers and project management team to develop business requirements in response to requests for systems enhancements, modifications, and newly identified business initiatives
• Working with technical team and vendor to ensure requirements are incorporated into systems design and testing.
• Evaluating alternative strategies and making recommendations for viable solutions that are compatible with current technologies and systems.
• Developing requirements documentation and business flow diagrams.
• Actively participating in functional and systems integration unit testing; creating test plans, scenarios, and testing results.
• Assisting customers with testing.
• Developing and presenting training to customers.
• Providing implementation and maintenance support.
• Meeting regularly with customers.
• Proactively making suggestions for systems and process improvement and performing competitive, problem, and opportunity analysis, emphasizing integration, experimentation, creative brainstorming, early complexity assessment, and capturing results in the form of a business case to propose a new change initiative.
• Keep Project Manager informed of key issues that may impact project implementation.
• Facilitate project conference calls, status meetings, planning sessions, and provide for meeting notes.
• Utilizing system-based project management applications, collaboration applications, and MS Office applications; Visio, SharePoint, Google Meets, Teams, etc.
• Please note we are looking for a self-motivated and proactive Business Analyst who is detail oriented and not necessarily a blended PM.

Skills

• Knowledge of relational databases (SQL), system development lifecycle (SDLC) methodologies.

· Knowledge of quality assurance techniques, and change management procedures.

· Demonstrates skill in project planning, requirements gathering, business analysis, business process mapping, procedural writing, process engineering.

· Demonstrates problem-solving, active listening, negotiation, conflict resolution, group visitation, written and oral communication.

· Demonstrates organization and time management, and presentation skills.

· Able to manage, coordinate, and prioritize multiple activities concurrently with limited supervision & to adjust efficiently changing priorities.

· Knowledge of business process engineering methods

· Knowledge and experience using multiple project management methodologies such as Waterfall, Iterative, and Agile.

· Ability to blend methodologies together in the right proportions to fit a project and business environment.

· Must be able to operate effectively in a changing environment with multiple priorities.

· Strong attention to detail, with the ability to follow-through.

· Excellent verbal and written communications skills.

· Strong analytical, planning, and organizational skills with an ability to manage competing demands.

· Bachelor's degree in Information Technology, Information Systems or Computer Science, or equivalent experience.

· Experience with Healthcare Information Systems.

· Experience performing systems analysis, architecting technical solutions, and/or coordinating application development projects.

· Experience or knowledge with the Commonwealth of Virginia Information Security Standard, SEC 501.

· Experience with RFPs; creation, coordination, and review