Business Analyst

Work closely with the project manager, technical team members and other project stakeholders to provide guidance throughout the System Development Life Cycle (SDLC).

Work closely with Business Systems Analyst and the project team to identify and scope the stated business problem, provide guidance and recommend/execute best approach to problem.

Work as a liaison to stakeholders, software users, and Subject Matter Experts to elicit, analyze, communicate, validate and verify the requirements for complex changes to current business processes, policies and information systems and for the development of new business processes, policies and information systems.

Conveys the demands of software users to the developers and ensures understanding of requirements clearly articulated artifacts.

Create as-is and to-be business process flows to ensure that the implemented business process and supporting software meets agency needs.

Conduct requirements workshops and JAD sessions with agency subject matter experts as one of the many techniques to be used to elicit requirements.

Create business requirements documents, context diagrams, business requirements document (BRD), system “as-is” and “to be” states, system specifications, use cases and workflow diagrams, report and screen mockups, swim lane diagrams, and prototypes.

Ensure that artifacts required by ITS governance process and Secure Systems Development Lifecycle (SSDLC) are created and support the project scope.

Manage requirements through the life of the contract using a requirements management plan and traceability to ensure coverage between the source of each requirement and the test case(s) it will be tested by.

Job Qualifications

7 years of experience eliciting and analyzing stakeholder business needs using various analysis techniques and converting them into verified and validated functional/non-functional requirements, including business rules, reports, and UI specifications.

7 years of experience creating and maintaining software development artifacts for requirements communication, such as BRDs, use cases, wireframes, flow diagrams, and end-user documentation.

7 years of experience facilitating requirement workshops (e.g., JAD sessions, structured walkthroughs) to ensure clear understanding and implementation of requirements.

6 years of experience managing requirements throughout the lifecycle, including traceability, baselines, and change control.

5 years and 4 months of experience creating test plans, test cases, and supporting User Acceptance Testing.

CBAP certification (Certified Business Analysis Professional) from IIBA.

Bachelor’s degree in business intelligence, information science, criminal justice, health science, computer science, mathematics, or public/business administration