Essential Job Duties and Responsibilities
- Responsible for sales order entry, marketing, advanced pricing, distribution, shipping and customer interface functionality in JD Edwards, including portal order entry, EDI set up, testing, report definition and generation.
- Participate in pre-project analysis work to enable informed decision-making about technology investments.
- Facilitate business process reviews when technology requirements arise to ensure implementation goals are appropriately defined and scoped.
- Design high level process flows (using Visio).
- Develop test scenarios and test scripts.
- Triage reported defects and document findings.
- Create, coordinate and deliver training to ensure end-user readiness (e.g., documentation, demos, videos, etc.).
- Review legacy ERP and customer data for migration purposes.
- Sort through user/contractor profiles to prepare for initial set-up and system implementations.
- Serve as a member of the user support team at go-live and through stabilization.
Identify business requirements for the sales order life cycle and develop recommendations for process improvements and automation. - Through collaboration with users, define business requirements and determine the proper application for reports that either will be written via a reporting tool or as a custom report in JD Edwards.
- Utilize or develop processes to ensure the timely delivery of required information to internal and external customers.
- Travel, as necessary, to support existing or newly acquired client Businesses.
- Candidate’s Availability needs to be hybrid where in at least 50% presence on-site is required.