Business Analyst

·  Six or more years of relevant work experience; 3+ years’ experience in managing large cross-functional projects
·   Experience with project and program management and a proven track record of successful project execution
·   Extensive JIRA expertise including Agile methodologies as it relates to project management
·   The ability to manage escalated situations. This person will be required to articulate needs to stakeholders and relay pertinent information to management under tight deadlines
·    Understanding obstacles and develop plans to overcome them
·    Excellent written and verbal communication skills, including ability to communicate complex concepts in simple, actionable terms
·    Highly motivated self-starter with preference to work in a fast-paced, fluid environment
·    Experience presenting to management
·    Experience with customer and sales flows in key CRM platforms and systems (i.e., SFDC, Adobe, etc.)

Key deliverables
This role will be primarily responsible for:
·       Building Use Cases for new decisioning functionality and the impact to offer operations Initiating milestones and timelines
·       Aligning people and a willingness to take action and follow through Writing user stories
·       Developing comprehensive views that summarize activities for executive, marketing and technical leads
·       Responsible for producing high quality deliverables in a timely fashion, Perform technical evaluation of products.
·       Perform user story grooming, iteration planning and retrospectives as well as implementation activities.
·       Responsible for analyzing problems for the overall system (s) and program (s) while acting independently.
·       Work as a team member and provide technical leadership and/or business-related subject matter expertise on programs of varying complexity.
·       Ensure systems implementations occur in accordance with established Change Control procedures