Business Analyst

Job Description:
Responsible for the development and management of timelines for multiple projects.
Gathers and documents the necessary information on requirements and systems operations to assist in the development or modification of a system.
Participates in system development and maintenance decisions.
Monitors problems reported for existing systems.
Assists with cross training other Business Systems Analysts as required.
Other duties as required.
Coordinates business application upgrades and user acceptance testing (UAT). Assists users with development of testing schemas for applications under development or maintenance.
Documents systems, writes and maintains manuals, and develops and maintains systems standards and procedures.
For problems that cannot be resolved by the IT Help Desk, the business analyst provides the next level of support from a technical and business standpoint.
Acts as liaison between end users, vendors and other Information Technology Systems functions to coordinate system support solutions.