Business Analyst

RESOURCES:

Telework (via a Virtual Private Network (VPN) connection) is permitted but office space for the contractor will be provided by the DOH. The HHS DC PMO area will also have "hoteling space” available at 2525 North Seventh Street, Third Floor in Harrisburg, Pennsylvania. As requested by PMO Management and/or BMM Management, staff could be required to regularly report onsite for work. Based on the needs/requests from the PMO and/or Program area the contractor may be required to be physically present in Harrisburg, Pennsylvania.

DOH will supply all necessary hardware, software, network connection, and VPN necessary to complete all assigned work, as needed.

OBJECTIVES OF ENGAGEMENT:

The primary objective of this engagement is to serve as an IT Business Analyst for OMM projects. The individual will need to:

• Plan and facilitate requirement sessions with stakeholders to understand and capture requirements based on enhancement request.

• Comfortable working with various stakeholders which includes internal and external stakeholders.

• Possess strong analytical, critical thinking and problem-solving skills.

• Produce all necessary deliverables and artifacts as defined by the project.

• Plan and facilitate other project related meetings as needed.

• Serve as the liaison between the technical teams and the stakeholders during the Software Development Life Cycle (SDLC).

• Ability to drive the process forward and ensure all risks and issues are escalated appropriately.

• Possess strong understanding of IT Business Analysis Body of Knowledge (BABOK).

The IT Business Analyst 3 is a senior level resource with specialized knowledge and experience in requirements analysis and documentation, test case planning and testing, coordinating communications and project tasks, while acting as liaison between customer program areas and IT teams. This position will work with business analysts, application developers, and DBAs to achieve project objectives - delivery dates, cost objectives, quality objectives, and program area customer satisfaction objectives. The position is responsible for:

• Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data.

• Construct workflow charts and diagrams; studying system capabilities and writing specifications.

• Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels.

• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.

• Determine and develop user requirements for systems in production, to ensure maximum usability.

• Work with testing team to provide SME inputs to the testers and assist in testing when needed.

• Assist with development of training documentation and prepare for and/or conduct training when needed.

• Maintain documentation on project SharePoint site.

• Complete weekly timesheet reporting in VectorVMS by close of business (COB) Friday.

• Provide weekly personal status reporting by COB Friday