Troubleshoot errors and application issues via periodic testing, help desk tickets and other methods.
Research, analyze and recommend improvements to supported applications.
Requirements gathering and validation: Ensuring scope of work is clearly defined and signoff is done by key stakeholders
Work with users and information system development staff to determine data storage and access requirements.
Work closely with developers, managers, and executives to ensure the release of high-quality products.
Work closely with QA analysts through all testing phases - ensuring client use cases and impact areas are represented in the scope and strategy for testing
Collaborate with stakeholders to design intuitive and user-friendly interfaces that meet business objectives.
Develop wireframes, prototypes, and high-fidelity designs using design tools such as Sketch, Figma, or Adobe XD.
Conduct usability testing and gather feedback to iterate and refine design
The Must-Haves -
Pursuing a bachelor's degree in Business Administration, Computer Science, Information Systems, Technical Communication or related field.
Proven experience with UI/UX design tools such as Sketch, Figma, or Adobe XD. (please attach portfolio or weblinks).
Strong attention to detail
Excellent relationship management and communication skills
Strong problm solving and analytical skills
Self-starter
Demonstrated experience in defining scope, vision; requirements analysis and documentation, project estimation, planning, and resource allocation
Exposure to application development projects/applications employing Microsoft technologies (.Net, ASP.Net, ASP, XML/XSL, HTML, JavaScript, SQL) and best practice techniques