Business Analyst

• work directly with the business and technical teams to gather and document requirements for various Iowa systems and programs.
• Creating, presenting and maintaining user stories, acceptance criteria, demo expectations and design documents in DHS defined systems.
• Creating/documenting, tracing, maintaining, prioritizing, and assessing changes to business processes and the associated requirements
• Working closely with key decision makers, systems owners and end users in support of core processes and critical business objectives
• Conducting research to obtain data, analyzing problems to advise and recommend solutions
• Querying and analyzing data to determine solutions, such as installation of alternate methods and procedures, changes in processing methods and practices, or redesign of products or services
• Advising client or department heads on alternate methods of solving needs or problems, and recommending specific solutions
• Working within an agile methodology framework with a focus on delivering value and adjusting rapidly to produce the most effective outcome
• Working closely with all IT organizations and driving projects to successful completion

A successful candidate for this role is expected to possess the following skills and experience:

• Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts
• Experience in process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.)
• Experience delivering software as part of an agile delivery team
• Strong ability to work effectively within time constraints, changing priorities, and independently
• Proficient in Microsoft Office Suite including Excel, Word, PowerPoint and Visio
• Experience with requirement gathering software such as Azure DevOps, TFS, JIRA, or RTC.
• Analyze business strategy and user needs, document specifications, and translate business objectives into proper system requirement specifications
• Guide business customers through business case development for new applications/functionality, including cost / benefit analysis and risk / impact analysis
• Understanding of how to deliver value through realizations of benefits, avoidance of cost, identify new opportunities and modernizing the organization
• Focus on continuous improvement for both the business process and the underlying technologies and system support
• Strong ability to decompose complex

Skills – minimum of 5 years of experience

• Ability to effectively prioritize and execute tasks while under pressure    
• Ability to ensure that user expectations are met during the testing process    
• Ability to identify and analyze suitable opportunities for test automation    
• Ability to prioritize and manage multiple projects, and project activities, simultaneously, while meeting established deadlines.    
• Create and execute test plan    
• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.    
• Azure DevOps (ADO), Atlassian’s Jira, IBM’s Rational Team Suite (RTC).    
• Business process definition, requirements definition, and development and support of integrated business applications    
• Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation    
• Demonstrate strong verbal and written communication skills    
• Knowledge of business process analysis, techniques, design, and development    
• Requirements and Use Case documentation