Description

  • Leads the overall review, analysis and evaluation of current business systems; analyses, recommends and implements process improvements; creates and evaluates user requirements and system needs; elicits requirements using various elicitation techniques such as Brainstorming, Data Mining, Document Analysis, and Interviews with users.
  • Produces requirements artifacts such as Field Definition Matrix, Business Rules, Interface requirements; performs gap analysis on existing requirements in conjunction with current business needs.
  • Contributes to and drives a collaborative effort to support organizational change management; facilitates risk analysis; participates in the creation and subsequent reviews of project test plans; leads all final user acceptance efforts with business stakeholders; defines roles and access rights needed for applications.
  • Represents VSP's interests with vendors and collaborates with them to help meet project needs.
  • Creates training materials and provides end-user training.
  • Candidates for this position are required to have experience developing DocuSign eSignature forms and workflows, including experience customizing form behaviours using JavaScript.
  • Also, candidates for this position should possess strong organization, administrative, analytical, problem solving and interpersonal skills; be self-motivated and able to develop rapport and positive working relationships with coworkers and the agency at large; be proficient in Organizational Change Management.
  • Have prior experience implementing cloud-hosted Software As A Service (SaaS) solutions; have an understanding of business analysis concepts such as identifying and interpreting risk assessments.
  • Be able to produce requirement related artifacts such as test cases, requirements traceability matrix, business rules, interface requirements, use cases, activity diagrams, error validations and role based system profiles.
  • Be able to manage security access and user profile management.
  • Be able to work collaboratively with various groups within VSP and VSP vendors to ensure requirements are vetted and documented.
  • Be able to Analyse functional/non-functional system requirements; be able to re-engineer business processes; be able to identify how new applications and business processes will integrate with or replace existing business processes.
  • Possess excellent communication skills in English and the ability to communicate with internal customers in nontechnical terms.
  • Be proficient with Microsoft Products (Word, Excel, Visio, PowerPoint); be proficient in creating business and system requirements.
  • Candidates should highlight any experience working on criminal justice projects

Education

Any Gradute