Bachelor’s degree in Design, Computer Science, Engineering, Business Administration or related field
5 years of work experience in airline Flight Operating Systems (FOS)
Experience with FOS Crew and Dispatch applications
Experience with requirements facilitation and gathering, defining acceptance criteria, and testing best practices (functional, unit, integration, regression)
Some Key Business Analyst Job Functions:
Strategic:
Contributes to the cocreation of Product Vision and Product Strategy tied to Portfolio goals
Influences leaders, squads and peers on product strategy, roadmap items, OKRs and upcoming releases
Communicates regularly on OKRs, product roadmap, planned development, upcoming releases, and areas requiring leadership’s attention
Performs continuous product discovery and offers valuable solutions that align to Product OKRs
Day-to-day Job Functions:
Utilizes technical knowledge such as A/B testing, product architecture, continuous deployment process, DevOps practices, data models and analytics, querying languages, tools supporting automation/metrics and other technologies in support of the products/services owned
Coordinates with other Product team members to manage product dependencies and increments of value
Defines and maintains a healthy backlog, operating consistently in adopting organizational standards and presents the backlog items with squads and external team members
Benchmarking & Performance Improvements:
Uses data to define baselines, measure outcomes, share insights, order backlog items, etc.
Conducts competitive benchmarking, presents new technologies/solutions, identifies unmet/underserved need
Seeks input from product, process and technology areas and balances time-sensitive improvements needed for maintaining both technical and product health
Collaborates with various internal team members (i.e. UX, Technology, Vendors, Risk, Compliance, Security