Business Analyst

Specific duties and responsibilities will include but are not limited to the following:-
• Study and learn system capabilities associated with assigned Health and Integration systems.
• Work with Program Area System Owners and Subject Matter experts to learn and document their business functions, processes, requirements and needs.
• Work with the team to create and update technical documentation and requirements
• Assist with gap analysis of current state to future state to ensure business and process requirements are met.
• Prepare and manage project documents.
• Create system, architecture, and data flow diagrams using Microsoft Visio including current and future state diagrams.
• Schedule and conduct stakeholder meetings providing agendas in advance
• Facilitate communication between the team and stakeholders throughout the project life cycle.
• Assist with resource scheduling to ensure effective, efficient meetings and task completion.
• Ability to plan, organize, review, implement multiple projects and their milestones to completion.
• Support the team to help them complete project tasks.
• Monitor project progress and create project status reports for assigned Health Programs and Office of Information Technology.
• Create supporting work requests and/or project documentation in approved tracking systems (i.e. Remedy, DevOps, JIRA).
• Maintain system protocols by writing and updating procedures.
• Problem solving to resolve minor issues without assistance and escalation.
• Assist with ensuring that customer and technical needs are met as projects advance.
• Foster a positive project outlook and team motivation.
• Manage project management documents such as, without limitation, the project plan, schedule, time and effort estimates, work breakdown, lessons learned, or scope statement, as assigned.
• Support team members when implementing risk management strategies.
• Assist with reporting and dashboard projects using SQL, Excel and Power BI.
• Compile, document, and present project status and grant updates.
• Adheres to Information Technology application development standards and security requirements.
• Update SharePoint content associated with system collaboration sites.
• Assist with and/or lead system validation to ensure technical requirements are met.
• Document defects including steps to recreate the issue
• Assist with production rollout to ensure minimal disruption of services.
• Assist with the system software life cycle process.
• Work with Program Area and IT to present key information for improvements.
• Maintain system protocols by writing and updating procedures.
• Assist with the development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection.

 

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):-
1. ABILITY TO ANALYZE AND DOCUMENT, BUSINESS AND SYSTEM PROCESSES USING VARIOUS METHODS AND TOOLS.
2. KNOWLEDGE OF INFORMATION TECHNOLOGY FIELD, BEST PRACTICES, ORGANIZATION, AND OPERATIONS
3. EXPERTISE DESIGNING, IMPLEMENTING, AND SUPPORTING ENTERPRISE-GRADE TECHNICAL SOLUTIONS MEETING COMPLEX BUSINESS REQUIREMENTS
4. WRITTEN COMMUNICATIONS SKILLS, VERBAL COMMUNICATIONS SKILLS.
5. UNDERSTANDING OF IT DEVELOPMENT AND IMPLEMENTATION PROJECTS
6. MS OFFICE (WORD, EXCEL, POWERPOINT, VISIO), MS SHAREPOINT
7. ABILITY TO DEAL EFFECTIVELY WITH THE NEEDS OF TECHNICAL PEERS, TECHNICAL AND USER MANAGEMENT, USERS, VENDORS, AND STAFF MEMBERS, AND TO COMMUNICATE CLEARLY AND EFFECTIVELY IN SPOKEN AND WRITTEN FORM
8. ANALYTICAL SKILLS
9. TECHNICAL WRITING
10. SOFTWARE DEVELOPMENT LIFECYCLE – SDLC

 

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):-
1. TEAM / PROJECT MANAGEMENT
2. EXPERIENCE WITH SECURITY AND DATA CLASSIFICATION RELATED TO CDC, HIPAA, CJIS, PHI, PII
3. EXPERIENCE WITH INDUSTRY STANDARD INFORMATION SECURITY PRACTICES
4. Azure DevOps / JIRA / Remedy
5. MS PROJECT
6. PUBLIC HEALTH / DISEASE SURVEILLANCE SYSTEMS / LIMS EXPERIENCE
7. HL7 (V 2.3.1 - 2.5.1)
8. MS T-SQL (STORED PROCEDURES, ADVANCED QUERIES, OPTIMIZATION)
9. XML / XSD / XSLT
10. LOINC / SNOMED
11. CRITICAL THINKING SKILLS AND PROBLEM RESOLUTION

 

REQUIRED EDUCATION:- Bachelor's or Master's Degree in a relevant field of work or equivalent work experience.