Business Analyst

Key Specifications of the role :

• Strong understanding of Robotic Process Automation (RPA) concepts, lifecycle, and implementation frameworks, including process identification, design, development, testing, deployment, and maintenance.
• Hands-on exposure or working knowledge of RPA tools such as UiPath, Automation Anywhere, or Blue Prism—able to collaborate effectively with developers and understand technical limitations or capabilities.
• Ability to analyze business processes and evaluate RPA feasibility, including identifying automation blockers, standardization requirements, and process optimization opportunities.
• Experience in creating and maintaining RPA documentation, including Process Design Documents (PDD), Solution Design Documents (SDD), and test scenarios for UAT.
• Familiarity with RPA governance models, exception handling mechanisms, and control room/dashboard monitoring to ensure smooth and compliant automation execution.
• Preparation of BRD(Business Requirement Document)

Work with stakeholders to identify and document business needs and requirements.

Develop and maintain business requirements documents

Conduct research and analyse data to identify trends, issues, and opportunities.

• Preparation of FRD(Functional Requirement Document)

                Produce clear definition of project scope and objectives

                              Producing FRD as basis for design and development

                             Recommend solutions to improve business processes, systems, and products.

                            Work with developers to ensure that solutions meet business requirements.

• Preparation of visual representation of “As is” and “To be” process

                          Understand the current state of the process

                          Identify processes and activities

                         Capture inputs and outputs

                         Document roles and responsibilities

                         Use standard notation or symbols

                         Incorporate feedback from stakeholders and SMEs

• Smooth execution of UAT

                    Collaborate with stakeholders to define the scope of UAT

                    Work closely with end users, SMEs and other stakeholders to define test scenarios and create detailed test cases

                    Provide support to stakeholders during UAT

                    Participate in UAT sessions to understand the rationale behind proposed changes

Key Performance Measures and KPIs

• Requirement completeness
• Requirement Quality
• Requirement traceability
• Stakeholder satisfaction
• Project success
• Business impact