Business Analyst

Skilled in process optimization, documentation, stakeholder facilitation, and requirements analysis. Responsible for analyzing current business processes and designing improved future-state workflows.

Essential Duties and Responsibilities

Conduct current-state process analysis and documentation

Facilitate stakeholder workshops and requirements gathering sessions

Develop process maps, workflow diagrams, and standard operating procedures

Design and implement process improvement recommendations

Create and maintain project documentation and deliverables

Develop training materials and user guides

Support change management activities

Analyze business requirements and translate into functional specifications

Coordinate user acceptance testing and feedback incorporation

Required Qualifications

Education: Bachelor's degree in Business Administration, IT, or related field

Experience: Minimum 5 years in business analysis and process improvement

Technical Skills:

Process mapping tools (Visio, Lucidchart, etc.)

Requirements gathering and documentation

Workflow design and optimization

Change management methodologies

Industry Experience: 3+ years in government or educational environments

Communication: Strong facilitation and documentation skills

Preferred Qualifications

Experience with IT governance process implementation

Knowledge of educational institution business processes

Certification in business analysis (CBAP) or process improvement (Lean Six Sigma)

Security and Clearance Requirements

All personnel must complete:

• fingerprinting and background check
• Personnel Eligibility Tracking System (PETS) registration
• Non-disclosure agreements and confidentiality agreements
• Security clearance procedures as determined by the client