BA Functional Lead

Report to the program director and work as part of the IE&E Common Portal PMO to support key programmatic initiatives.
- Involve in all phases of the project including requirements gathering, design and development activities, testing, implementation, and ongoing operation.
- Serve as a liaison between the business community, the software quality assurance team, project management office, and the technical development team.
- Oversee 4 business analysts who interact with internal and external business users to ensure that requirements are clearly defined and fully implemented.
- Analyze existing systems and processes and stay current on stakeholder needs and the project vision.
- Lead gap analysis and the development of cross-agency workflows.
- Produce a variety of high-quality project plan deliverables within stipulated timelines.
- Participate in JAD workshops with business SMEs, developers, testers, and BAs to analyze business processes, workflows, business policies, etc.
- Develop and review Business Requirements Documents, Requirements Traceability Matrix (RTM), mapping requirements, and test cases.
- Support the Program Director in execution of the Program’s vision and adherence to approved timelines.
- Utilize the program's requirements management, change management, and defect management tools and track requirements/defect status.
- Review existing processes, identify opportunities for improvement and make constructive suggestions for change.
- Serve as an SME for the program and contribute to and review documents crafted by other teams.
- Must have a Bachelor's Degree, 4-5 years of IT applications experience as a Functional Lead, and at least 3 years of experience supporting a benefits management program's eligibility management processes.
- Possess excellent communication & negotiation skills, strong background in developing trust in relationships with stakeholders, and advanced knowledge of Microsoft Office and SharePoint.
- Must have working knowledge of Agile SDLC processes