Description

  • Support the administration of cloud services (e.g., Azure VMs, App Services, and VNETs) and on-premises systems.
  • Assist with server management tasks such as monitoring, updates, and troubleshooting.
  • Help deploy and maintain internal and external applications, ensuring proper configuration of licensing and authentication methods, including single sign-on and Active Directory.
  • Contribute to the implementation of data security measures, backups, and disaster recovery plans.
  • Participate in the upkeep and optimization of network infrastructure and interconnectivity between office locations and cloud resources.
  • Support the maintenance of onsite networks, Wi-Fi, and security systems.
  • Assist with the management of security solutions, including endpoint protection and compliance monitoring.
  • Contribute to maintaining and applying configuration and security baselines in cloud environments.
  • Support the IT team by participating in root cause analysis of system issues using tools like PRTG, Azure Monitor, and Azure Log Analytics.
  • Provide after-hours support for monitoring system alerts and respond appropriately.
  • Serve as Tier 2 support, assisting DevOps and Development teams as needed.

Education and/or Experience:

  • Bachelor’s degree in Computer Science, Information Systems, or 3 years related experience.
  • 3 years of experience in an IT or cloud support role preferred.
  • Familiarity with Azure environments and cloud service models (IaaS, PaaS) is advantageous.

Other Qualifications:

  • Interest in obtaining Microsoft Azure Administrator Associate certification or equivalent.
  • Basic knowledge of scripting in PowerShell or other languages.
  • Understanding of core networking concepts and enterprise services deployment in cloud environments


 

Key Skills
Education

Any Gradute

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