Azure Administrator

Support monitoring and maintenance of Microsoft Azure Windows Server Environments

Provide technical support and solutions related to implementation, configuration, and maintenance of Windows servers in Azure

Install, configure, administer, and support Azure compute instances, backups, storage, networking

Knowledge of Azure resources and management: subscriptions, resource groups, VMs, storage accounts, load balancers, app gateway, vNets, subnets, private endpoints, DNS, recovery services vaults

Understand networking in Azure and security concepts with Cloud Defender, best practices for deployments, NSGs, ASGs, application deployments, PaaS services, database support

Develop security baselines and standards for Azure resources, hardening and strengthening security to exceed the latest best practices

Optimize Azure buildouts for cost/performance (VM optimization, reserved instances, etc.)

Perform Windows Server OS administration

Perform server maintenance and environment upkeep

Install, configure, and upgrade server and infrastructure software

Coordinate with department leadership to plan, design, and schedule the release of all software, hardware, and operating system updates

Perform regular updates and backup operations for data protection and recovery

Performing installation setup, deployments, testing, and validation related to deployments

Taking ownership of tickets, documenting related actions in the system, and closing tickets upon completion

Prioritize and respond to requests for service and may provide escalation support to Helpdesk staff

Provide timely and efficient customer service. Respond to technical issues in a professional and timely manner. Manage and respond to escalated client inquiries

Administration of Office 365 Services: Outlook, Teams, SharePoint, OneDrive, and other Office 365 collaboration-focused applications

Responsible for Office 365 Exchange Online administration (maintaining O365 Exchange mailboxes, user accounts, distribution groups, policies, transport rules, and establishing infrastructure mailbox constraints, and advising on enterprise exchange policies (including OME & S/MIME Encryption, DKIM, DMARC and SPF concepts)

Litigation Requests, including email searches, restoration of archived emails, litigation hold requests

Configure and maintain email filtering and security tools

Assist in management and upgrades of security certificates, patches, etc

Working knowledge of Information Protection, Data Governance and Compliance in Microsoft 365

MFA implementation, troubleshooting and administration