AWS Solution Architect

Job Description:

·        Minimum 12+ years of experience with Contact Center Domain Technologies and products
·        Minimum 5+ years of hands-on experience with AWS Connect, Lex, Lambda, Dynamo, S3, CloudWatch
·        Shall have hands-on knowledge including solution design and architecture for larger scale contact centers, in building complex contact flows that require in-depth and granular knowledge with Lambda and Lex
·        Minimum 5+ years of experience with Lex dealing various kinds of Bot implementation and build work
·        Shall have design knowledge on deployment pipeline
·        Shall have strong knowledge with AWS infra and overall what services are best to leverage, knows how to derive cost
·        Well versed with full stack development - node.js, python, java script Java Springboot, Deployment pipeline, Terraform.
·        Should have migration knowledge to deploy applications/infra from on-prem to AWS Connect
·        Added advantage to have Genesys Engage Composer knowledge
·        Shall have knowledge to demonstrate deployment architecture, solution design for middleware systems and be able to review with architecture and security boards
·        Knowledge with Optimizing API performance, data masking and data streaming into Splunk
·        Should have knowledge with deployment pipeline and Terraform
·        Able to demonstrate integration architect with different platforms and best practices