• Experience leading cloud migrations or implementations in a complex multi-account environment
• Set up, configure, manage and troubleshoot AWS AppStream 2.0, Workspaces environments for application streaming and desktop virtualization, and deploy, manage, and support for optimal performance and cost efficiency.
• Implement security controls such as encryption, access controls, and multi-factor authentication (MFA) for AWS AppStream and Workspaces.
• Experienced with AWS WAF(Web Application Firewall) rules implementation.
• Familiarity with DevOps principles, containerization (Docker, ECS, EKS), and serverless architectures.
• Deep knowledge of key AWS services (EC2, S3, RDS, VPC, IAM, Lambda, CloudFormation, etc.)
• Design and implement AWS Well Architecture Framework(WAFR) for best practices.
• Ensure data integrity with backup procedures and disaster recovery planning for AWS Workspaces and AppStream environments.
• Monitor and optimize the performance of AWS AppStream and Workspaces instances to ensure they meet operational needs.
• Implement and manage CI/CD pipelines for seamless deployment and scalability of cloud resources.
• Ability to lead architectural reviews and navigate ambiguity in designing solutions to complex business problems.
• Experienced with AWS blueprints and images to build and deploy infrastructure in AWS Cloud.
• Escalate and drive issues related to support of Workspaces and Appstream
• Join high severity incident calls and lead troubleshooting efforts for a quick recovery.
• Automate infrastructure management with tools like Terraform, CloudFormation, or Ansible, and implement continuous monitoring solutions (e.g., CloudWatch, Prometheus, Grafana) to ensure pipeline health and performance.
• Administer and support Windows 10/11 and Linux (Ubuntu, Red Hat) desktops , including software installation, patch management, and troubleshooting. Implement security policies and hardening best practices to protect against vulnerabilities. Automate software deployments and provide system troubleshooting and support for both platforms.
• Identify, diagnose and resolve Windows based desktop vulnerabilities
• Monitor, troubleshoot, and escalate production problems as per operations processes affecting desktop infrastructure
• Work collaboratively with other IT team members to resolve complex issues and implement improvements
• Create and maintain comprehensive documentation for all IT systems and services the team supports
• Train users on software and promote IT policies and procedures
• Excellent problem solving, oral, and written communications Generic Managerial Skills, If any
Any Gradute