Associate Application Developer

Key Skills: Salesforce Administration, Apex.

Roles & Responsibilities:

• Develop and recommend improvements to standard and moderately complex application support processes and procedures.
• Review, analyze, and prioritize incoming incident tickets and user requests.
• Perform programming, configuration, testing, and deployment of fixes or updates for application version releases.
• Maintain open communication with users and respond to standard and moderately complex application support requests and needs.
• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned.

Experience Required:

• 3 - 5 years of experience in Salesforce Administration for daily configuration and maintenance tasks.
• Involved in resolving tickets and user issues related to Salesforce functionality and configurations.
• Experience in testing and deploying application updates and version releases.
• Exposure to coding practices or scripting in Apex is a plus.

Education: Any Graduation