Artificial Intelligence (AI) Associate

About the job
We are seeking a skilled Technical AI Chatbot Integrator to design, implement, and maintain intelligent chatbot solutions using modern AI/ML frameworks. The ideal candidate should have strong experience in chatbot architecture, NLP (Natural Language Processing), and integration with enterprise systems and APIs.

Key Responsibilities:

1. Develop and deploy AI-based chatbot solutions using platforms such as Dialogflow, Microsoft Bot Framework, Rasa, or similar.
2. Collaborate with cross-functional teams including Product, Engineering, and Customer Support to define use cases and chatbot workflows.
3. Integrate chatbots with CRM systems (e.g., Salesforce, HubSpot), knowledge bases, and third-party APIs.
4. Ensure smooth handover from chatbot to live agent systems when needed.
5. Analyze chatbot interactions and user data to optimize performance and enhance user experience.
6. Create documentation and training material for internal use and support teams.
7. Maintain security, privacy, and compliance standards during integrations and data handling.

Skill(s) required
Artificial intelligence
JavaScript
Node.js
Python
REST API

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Other requirements
1. Strong proficiency in programming languages such as Python, Node.js, or JavaScript.

2. Hands-on experience with AI/ML tools and chatbot frameworks (e.g., Dialogflow, Rasa, IBM Watson, Azure Bot Services).

3. Experience integrating chatbots into websites, mobile apps, and messaging platforms (e.g., WhatsApp, Facebook Messenger).

4. Familiarity with REST APIs, Webhooks, OAuth, and third-party system integration.

5. Understanding of NLP techniques and conversational design best practices.

6. Excellent problem-solving and debugging skills.

7. Knowledge of cloud platforms like AWS, Azure, or GCP is a plus.

Preferred Qualifications:

1. Bachelor’s/Master’s degree in computer science, information technology, or a related field.

2. Experience with analytics tools to track and measure chatbot performance.

3. Knowledge of voice assistant technologies (Alexa, Google Assistant) is a plus