Description

Need to be able to provide 3rd level support for ArcGIS and ArcFM applications as well as some development in Python, Angular, and ArcGIS. 

 

Assignment

  • Provide development and technical support (1st, 2nd or Tier 3 Level) to the client ArcGIS and ArcFM based Enterprise GIS system and applications.
  • Take up development for minor enhancements using Python, Angular JS, ArcGIS Javascript API, ASP .net (C#).
  • Support client's Landbase applications including new development and troubleshooting requests.
  • Deploy ArcGIS Enterprise (Portal and Server) and administer ArcGIS server sites.
  • System monitoring and performance tuning of the systems.
  • Publish services and administer user roles and privileges.
  • Coordinate with other teams like server support, security, DBA etc

Must Have

  • Account administration\ troubleshooting
  • Administration and testing of Enterprise GIS and Database Projects
  • Application Administration
  • Application Support Analyst
  • ArcFM
  • ArcGIS Desktop
  • ArcGIS Developer
  • ArcGIS > ArcMap
  • ArcGIS Server administrator
  • ArcGIS Server, Portal
  • ESRI ArcMap
  • Maintenance of GIS software ArcGIS and ArcSDE

Nice To Have

  • 1st, 2nd and 3rd tier support
  • 2nd Level Customer Support
  • Able to work independently and have good communication skills
  • an accomplished Solutions Architect
  • customer support
  • Electric Utilities
  • Energy and Utility experience
  • Gas Utilities

Required Skills/Experience

  • 5-10 years of experiences of administration, support, and development ArcGIS applications 
  • 5-10 years of experiences in administrating and supporting ArcFM applications
  • Development and coding experiences using Python, Angular JS, ArcGIS Javascript API, .Net (C#).
  • Experiences in deploying ArcGIS Enterprise (Portal and Server) and administer ArcGIS server sites.
  • System monitoring and performance tuning of the systems. 
  • Publish services and administer user roles and privileges.
  • Ability to Coordinate with other teams like server support, security, DBA etc
  • Ability to understand requirements and  support team and share best practices/lessons learnt.
  • Provide status of the tickets to the client SME.
  • Trouble shooting and problem resolution to issues reported by end users of the enterprise applications.

Additional Skills

  • Utility Experience (Plus): Leverage utility industry experience to enhance GIS solutions and contribute to industry-specific initiatives.
  • Windows servers knowledge and experiences
  • FME Experience: Work closely with FME Suite for GIS Landbase activities, ensuring accuracy and efficiency

Key Skills
Education

Any Graduate

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