Application Support Engineer/Analyst

Responsible for the Fidessa application used by traders, sales and middle office on the trading floor.

· Responsibility includes software releases, configuration, monitoring and support of all production system components and infrastructure.

· Support, develop and maintain system scripts

· Ensure system availability, performance, capacity, and monitoring through proper response to incidents, events and problems.

· Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global.

· Partner with global development and application support teams in New York, Montreal, Paris, Bucharest, Bangalore and Hong Kong. Additionally, collaboration and support with Production support in Bernstein Institutional Services (BIS)

· Position being on the main trading floor, extensive interaction is expected with traders, sales, developers and quants.

· Gaining in-depth exposure to both the business and technology aspects of equity derivatives business.

· Bring a passion to stay on top of DevOps trends, experiment with and learn new CD technologies.

· Help or mentor other members of the team, preach and spread DevOps as religion in the firm.

· Develop applications and scripts to automate manual operational tasks as well as build custom real-time monitoring tools and reports.

Experience Needed:

· 5+ years’ experience in financial services industry

· Broad understanding of multiple asset classes, including equities, options and synthetic swaps.

· Ability to prioritize tasks and problems in a dynamic environment

· Must have Fidessa Experience

· Must have functional FIX Knowledge

· Undergraduate or Graduate degree in Computer Science or related concentration.

Technical Skills:

· Comfortable working on UNIX / Linux (Sysadmin, Shell Scripting, etc.) and Windows environments.

· Experience working with relational databases, excellent SQL skills.

· Understanding of Python and experience trouble-shooting issues