Application Support Analyst

Requirements
5+ years of corporate IT application support management experience, working with both onsite and offsite support teams across different business applications.
5+ years of experience in providing production support for IT applications.
A technical background with a strong understanding of broader business needs and strategy.
Several years of experience troubleshooting different types of applications.
Experience in supporting and coordinating infrastructure technology installations, upgrades, and maintenance.
Experience in performing and managing system changes by following IT change management processes.
Familiarity with and execution of the SDLC process.
Strong capacity to build and work with teams, collaborate across functions, and break down silos.
Strong organizational, problem-solving, and analytical skills.
Experience working in a regulated environment, particularly in healthcare, is beneficial but not required.
Strong analytical, communication, and interpersonal skills.
Experience in license management and software contract renewals.