Application Support Analyst

 Job Description:

Roles and Responsibilities:

Leading global workforce solutions company. Opportunity to work for one of their European countries and managing the support of their country based IT applications
Lead overall Operate team, Work on L1,L2,L3 tickets. Interact with customer and report Monthly and Weekly status
Proficient in language Polish and good communication with the Business users
Good Team Management and leadership skill.
Stakeholder Management and reporting skill.
Strong ITIL Knowledge and process implementation experience required.
Disaster Recovery and Business continuity experience.
Good technical knowledge in Java, J2EE and Oracle
WSR and MSR reporting.
Risk Management & Escalation handling experience.