Application Support Analyst III

Responsibilities:

• Proficiency across a variety of software applications and computer systems

• Identify the features, advantages and disadvantages of various software applications

• Proficiency in multi-tiered architecture, design and implementation.

• Researches and reviews solutions for business needs.

• Designs custom application code using features of various languages and tools to code and debug programs.

• Participates in projects and the development of new systems for the support of the company.

• Develops and maintains systems documentation.

• Works with business users and support staff to resolve problems involving custom applications.

• Investigate and develop fixes for existing supported applications.

• Excellent customer service and communication skills. Education:

• Technical Degree or related work experience

MUST HAVE SKILLS (Most Important):

AWS experience including AWS Console -- 3+ years

Linux - experience performing process, disk, and file management -- 5 years

Oracle PL/SQL -- 5 years

DESIRED SKILLS:

ServiceNow or Jira experience

Kibana experience

Postgres SQL

AWS experience in the areas of Security Groups

AWS Cloud Engineering experience